Agency Overview

We are a Home Care Agency You Can Trust

 

The VNA of Southern Worcester County has a 100-year history of caring for the elderly and anyone in need of home care services. Today, our agency cares for people in all walks of life. We serve children with acute medical needs and people who have been injured, disabled or recently discharged from the hospital. From the youngest patient to the oldest, our VNA offers a full array of nursing, therapy, health aides/homemakers, supplies and equipment to people who wish to recover and remain in the security of their homes. Founded in 1914, we are deeply rooted in our service areas, which includes the greater Worcester area and surrounding communities, all of Southern Worcester County and Northeastern Connecticut.

We Provide Responsible & Compassionate Care

Our agency delivers quality care through high touch customer service. We have a history of long-term, year-over-year relationships with patients and their families because caregivers are trained to listen compassionately to help solve problems. We work in small, cohesive groups of caregivers and case managers to keep families constantly informed about the patient’s ongoing progress and to help manage any changes that occur. Everyone on our team is encouraged to go the extra mile to keep our clients comfortable and safe. We are dedicated to dealing with challenging situations, whether it’s taking care of people in remote living conditions or patients who lack family support.

We Consistently Score High on National Studies for:

  • Helping patients manage daily activities
  • Treating symptoms and pain
  • Preventing unplanned hospital care
  • Patient Satisfaction

Our home health care agency has a proven record of scoring above the national average for how often we deliver care in a timely manner. Our proven process for medication management has also resulted in good outcomes and helps reduce costly re-hospitalizations.

We Believe in Choice

No matter the insurer, no matter the physician, you have a legal right to choose your home health care agency.

Our patients who choose quality in-home care achieve healthier outcomes. The Visiting Nurse Association of Southern Worcester County is a non-profit agency whose mission is to provide quality home health care. We are licensed and certified by the state of Massachusetts and Connecticut, and governed by a voluntary board of directors.